CUSTOMER CARE

TERMS AND CONDITIONS

Prices

All of our quoted prices are inclusive of VAT, waiting, fuel, tolls and parking fees.

Payment

We accept credit cards (Visa and MasterCard) and online payments. For wire transfers please get in touch with your reservation agent.

Cancellation Policy

Cancellation must be received 24 hours prior to the assignment.

Airport Transfers

Airport Arrival Transfers include, Meet & Greet in the arrival hall and 60 Minutes waiting time from arrival. If you encounter any problems within the airport which may delay your meeting with your driver please contact your assigned chauffeur or our 24/7 Helpline & advise of your situation.

Airport Departures

Included: Help with luggage. We also include 30 minutes waiting time from agreed pick up time at the pick up location.

Lost or Misplaced Items

Please note that Royal Shuttles assumes no liability for any lost or misplaced personal property or any other items left in any vehicle.

We Reserve the Right

We do not allow smoking in any of our vehicles. Any damage to the vehicle by the client/clients or their guests will be charged to the client. We do not accept responsibility for any goods lost, stolen or damaged during the service. For the safety of our passengers and drivers, we reserve the right to refuse to transport any intoxicated persons who are behaving inappropriately.

Terms

By accessing the website at http://www.royalshuttles.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Royal Shuttles's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Royal Shuttles's website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Royal Shuttles at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer

  1. The materials on Royal Shuttles's website are provided on an 'as is' basis. Royal Shuttles makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, Royal Shuttles does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Royal Shuttles or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Royal Shuttles's website, even if Royal Shuttles or a Royal Shuttles authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials

The materials appearing on Royal Shuttles website could include technical, typographical, or photographic errors. Royal Shuttles does not warrant that any of the materials on its website are accurate, complete or current. Royal Shuttles may make changes to the materials contained on its website at any time without notice. However Royal Shuttles does not make any commitment to update the materials.

Links

Royal Shuttles has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Royal Shuttles of the site. Use of any such linked website is at the user's own risk.

Modifications

Royal Shuttles may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of TURKEY and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

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